We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Is there a way to configure some processing when the user enters a duplicated value in a key field?
For example, we have BusinessName as one of the key fields because we don't want it duplicated, so as a result the user merely gets a Duplicate Key error when they try to save. I'd like to pull up the entry for them to edit if that happens instead of just giving the error.
Even better would be that as the name is typed into the input form, a list of all matching names would show below (just like Quickbooks lookups) and the user could just select for edit or continue to type to make it unique.
Thanks in advance for your answer.
Best regards,
John
Hi John,
Thank you for your purchase.
Unfortunately something like this is not possible with the plugin build in features at the moment and it require some code customization.
But your idea is quite interesting and I will add it in our TODO list so we can maybe implement some similar feature for the future releases.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hello Bogdan,
Are there any update on the issue "preventing duplicate values on key fileds?"
We also need a solution for duplicate values.
Kind regards,
Bulent
HI Bulent,
Unfortunately we are currently finished developing new Addon and adding some features that are more requested from our users.
Your suggestion is on our TODO list and I hope that it will be included in some of our future updates.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables