We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1341017
Comma instead of dot in tooltip
Closed

Comments

  • Samir started the conversation
    October 20, 2017 at 5:16am

    Is there a way to show 22,05 instead if 22.05 in the tooltip? I want to be enable to make to different line charts one for Swedish viewers and one for US viewers.

     

  • [deleted] replied
    October 20, 2017 at 11:33am

    Hi Samir,

    Could you please specify which chart engine do you plan to use. We have integration for Highchart, Google chart and ChartJS

  • Samir replied
    October 20, 2017 at 3:27pm

    Hi Miljko,

    I would like to use ChartJS.
    And so to be clear see attached file line_chart.png

    Best regards,
    Samir

  • [deleted] replied
    October 24, 2017 at 9:26am

    Hi Samir,
     
    Unfortunately we do not have this option built in but it could be achieved with code customization.   if you are skillful with code one of our support managers could give you some guides and if you are not we could offer you to hire one of our developers to help you with this.  

  •  2
    Maxglo replied
    October 24, 2017 at 9:47am

    You have a problem with the filtered ones.
    Attached images explaining it.
    regards

  •  2
    Maxglo replied
    October 24, 2017 at 9:47am

    You have a problem with the filtered ones.
    Attached images explaining it.
    regards

  • [deleted] replied
    October 24, 2017 at 9:51am

    Hi Maxglo,

    Please open a new ticket in corresponding section of this support and one of our support managers will help you with this issue

  •  2
    Maxglo replied
    October 24, 2017 at 10:30am

    Hi Miljko

    Sorry, I do not have updated support. I just wanted to let you know that you have a serious problem with the filtering. In the images is explained. Best regards.

  • [deleted] replied
    October 24, 2017 at  6:34pm
    Hi Maxglo,

    Thank you for your effort. If you find any more problems that you want to inform us about please use one of the email from our signature so we could keep subjects separate for readability. 

    Thank you for understanding.