We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there
I am in the process of setting up a conference website. Before I purchase I have a few questions, if I may.
1) On how many sites can I install the plugin in?
2) Do I need to install the free version first?
3) Is the fee one off or an annual license?
4) Do searches / filters accept Hebrew (as well as English)?
Many thanks
Erica Dyson
Hi Ericadyson,
Thank you for the inquiry.
1. By Envato policy one licence can be userd per site excluding tests, development or staging sites.
2. No, it is not required to install lite version first.
3. This licence is lifetime. You will be able to download updates lifetime but support is limited to 6 months. After that you will be able to extend support if you wish.
4. 99% it does. You can try our sandbox site: Front-end & Back-end - you can find a fully functional version there to try out all plugin features. There you can test if filtering works completaly with Hebrew.