As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
If you change the formula column after you have entered data into the table, you will receive error when you want to enter new data.
Hi yhkwan,
Thank you for your purchase.
Can you please send me some example or screenshot of it so I can take a look.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
You can repeat the error.
1. Create manually a table with a few columns
2. Add a formula column and add a row or 2 to test the formula
3. Delete the first formula column and add a new formula column
4. Now use a standard method of adding/ editing a row
5. The input form pops up for editing. No matter what you do, it gives you error message and refuses to save the new editing.
6. The table is fine and accepting new editing if you use Spreadsheet style editing.
I discover another error:
1. Create manually a table and add data.
2. Use the Create a new table using MySQL query to create a mirror table
3. Query and Select the fields from the table you created manually
4. Start input data to the table you created manually, some how if you skip some fields or enter the row incomplete, you won't see the row on your manually created table. However, it shows up on the MySQL query table and you have no way or editing or deleting the row.
I thought the sorting has some error but after I switched the data type, the sorting function works properly now
...
HI yhkwan,
If you still have the issue please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables