We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
i just bought and installed the plugin.
However, when I choose Gravity Forms as a data source, the plugin only displays 20 records, even where there are many more entries.
I've set up a test page on http://programma.kwbeensgezind.be/test/ (password = test) with the entries shown bij Gravity View (top) and your plugin (bottom). As you can see, there are only 20 records shown.
What am I doing wrong?
thanks in advance.
steven
Hi Steven,
Thank you for the purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see it except us.
Hi Steven,
Can you provide me FTP credentials so I can investigate this issue? You are talking about form with ID 12? It has 71 entries but only 20 are displayed?
Hi Steven,
Thank you for reporting this issue. We will release version 1.0.1 with fix.
To fix this before update in file ../wp-content/plugins/wdt-gravity-integration/wdt-gravity-integration.php on line #312 find this line:
and replace it with:
$entries = \GFAPI::get_entries($formId, $searchCriteria, null, array('offset' => 0, 'page_size' => 10000));Hi Steven,
You are welcome
For next major update we have plans to make entries editable directly from wpDataTable so stay tuned.
We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!
If you have any more questions or issues don't hesitate to ask.
Hi Steven,
I will take a look at this issue now.
Hi Steven,
No problem
Have a nice day.