I keep getting 404 errors when I try to update existing tables. Creating a new table is no problem. I followed the instructions in a few other posts that I saw, but none of the steps solved the problem (disabled all plugins, re-uploaded newest version of WP DataTables).
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me to some table ID's where I can reproduce this issue.
Now I get server error 500. Very strange it looks like there is some strange response from the server.
Can you please tell me is it possible for you to update the PHP version to 7 or more. Also please tell me do you have mod_security installed on your server.
Hi there!
I keep getting 404 errors when I try to update existing tables. Creating a new table is no problem. I followed the instructions in a few other posts that I saw, but none of the steps solved the problem (disabled all plugins, re-uploaded newest version of WP DataTables).
Thank you in advance for your support!
HI jamieleigh,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me to some table ID's where I can reproduce this issue.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi jamieleigh,
It looks like there is some issue with the server.
Can you please check your server log and tell me if there are some errors.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hiya Bogdan,
What am I specifically looking for? I have attached the logs but there are a lot of entries, for example:
89.216.18.28 - - [05/Oct/2017:05:19:35 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/bootstrap/bootstrap-tagsinput/bootstrap-tagsinput.css?ver=4.8.2 HTTP/1.1" 200 1317 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:35 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/bootstrap/bootstrap-select/bootstrap-select.min.css?ver=4.8.2 HTTP/1.1" 200 6432 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:35 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/bootstrap/bootstrap-datetimepicker/bootstrap-datetimepicker.min.css?ver=4.8.2 HTTP/1.1" 200 7785 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:35 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/bootstrap/wpdatatables-bootstrap.css?ver=4.8.2 HTTP/1.1" 200 330590 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:35 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/animate/animate.min.css?ver=4.8.2 HTTP/1.1" 200 16952 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:35 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/bootstrap/bootstrap-colorpicker/bootstrap-colorpicker.min.css?ver=4.8.2 HTTP/1.1" 200 4298 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:35 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/uikit/uikit.css?ver=4.8.2 HTTP/1.1" 200 64221 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:35 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/waves/waves.min.css?ver=4.8.2 HTTP/1.1" 200 3819 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:35 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/material-design-iconic-font/css/material-design-iconic-font.min.css?ver=4.8.2 HTTP/1.1" 200 70815 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:35 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/bootstrap/bootstrap-datetimepicker/wdt-bootstrap-datetimepicker.css?ver=4.8.2 HTTP/1.1" 200 7817 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:35 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/admin/browse.css?ver=4.8.2 HTTP/1.1" 200 8519 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:34 -0400] "GET /wp-admin/admin.php?page=wpdatatables-administration HTTP/1.1" 200 280502 "https://beyondmotiontraining.com/wp-admin/" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-admin/load-scripts.php?c=1&load%5B%5D=hoverIntent,common,admin-bar,svg-painter,heartbeat,wp-auth-check,thickbox,underscore,shortcode,backbone,wp-util,wp-backbone,medi&load%5B%5D=a-models,wp-plupload,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,mediaelement,wp-mediaelement,media-views&load%5B%5D=,media-editor,media-audiovideo,mce-view,imgareaselect,image-edit,media-upload,jquery-ui-draggable,jquery-ui-slider,jquery-touch-&load%5B%5D=punch,iris,wp-color-picker&ver=4.8.2 HTTP/1.1" 200 139611 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-content/plugins/wpdatatables/assets/js/bootstrap/bootstrap-tagsinput/bootstrap-tagsinput.js?ver=4.8.2 HTTP/1.1" 200 22204 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-content/plugins/wpdatatables/assets/js/moment/moment.js?ver=4.8.2 HTTP/1.1" 200 51469 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-content/plugins/wpdatatables/assets/js/bootstrap/bootstrap-select/bootstrap-select.min.js?ver=4.8.2 HTTP/1.1" 200 33383 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-content/plugins/wpdatatables/assets/js/bootstrap/bootstrap-datetimepicker/bootstrap-datetimepicker.min.js?ver=4.8.2 HTTP/1.1" 200 38518 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-content/plugins/wpdatatables/assets/js/bootstrap/bootstrap.min.js?ver=4.8.2 HTTP/1.1" 200 37045 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/material-design-iconic-font/fonts/Material-Design-Iconic-Font.woff2?v=2.2.0 HTTP/1.1" 200 38384 "https://beyondmotiontraining.com/wp-content/plugins/wpdatatables/assets/css/material-design-iconic-font/css/material-design-iconic-font.min.css?ver=4.8.2" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-content/plugins/wpdatatables/assets/js/bootstrap/bootstrap-colorpicker/bootstrap-colorpicker.min.js?ver=4.8.2 HTTP/1.1" 200 20726 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-content/plugins/wpdatatables/assets/js/waves/waves.min.js?ver=4.8.2 HTTP/1.1" 200 6234 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-content/plugins/wpdatatables/assets/js/bootstrap/bootstrap-growl/bootstrap-growl.min.js?ver=4.8.2 HTTP/1.1" 200 5699 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-content/plugins/wpdatatables/assets/js/wpdatatables/admin/common.js?ver=4.8.2 HTTP/1.1" 200 12333 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-content/plugins/wpdatatables/assets/js/wpdatatables/admin/browse/wdt.browse.js?ver=4.8.2 HTTP/1.1" 200 4021 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-content/plugins/wpdatatables/assets/js/wpdatatables/admin/doc.js?ver=4.8.2 HTTP/1.1" 200 4188 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:36 -0400] "GET /wp-content/plugins/wpdatatables/assets/img/logo-large.png HTTP/1.1" 200 6580 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:38 -0400] "GET /wp-content/plugins/wpdatatables/assets/img/select.png HTTP/1.1" 200 261 "https://beyondmotiontraining.com/wp-content/plugins/wpdatatables/assets/css/uikit/uikit.css?ver=4.8.2" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:19:39 -0400] "GET /favicon.ico HTTP/1.1" 200 - "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:20:44 -0400] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:21:52 -0400] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:22:52 -0400] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:23:36 -0400] "GET /wp-admin/admin.php?page=wpdatatables-constructor&source&table_id=30 HTTP/1.1" 200 367151 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-administration" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:23:38 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/TableTools.css?ver=4.8.2 HTTP/1.1" 200 9527 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-constructor&source&table_id=30" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:23:38 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/wpdatatables.min.css?ver=4.8.2 HTTP/1.1" 200 15818 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-constructor&source&table_id=30" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:23:38 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/datatables.responsive.css?ver=4.8.2 HTTP/1.1" 200 3098 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-constructor&source&table_id=30" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:23:38 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/dragula/dragula.min.css?ver=4.8.2 HTTP/1.1" 200 466 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-constructor&source&table_id=30" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:23:38 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/admin/edit_table.css?ver=4.8.2 HTTP/1.1" 200 9595 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-constructor&source&table_id=30" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:23:38 -0400] "GET /wp-content/plugins/wpdatatables/assets/css/wdt-skins/light.css?ver=4.8.2 HTTP/1.1" 200 10842 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-constructor&source&table_id=30" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:23:38 -0400] "GET /wp-content/plugins/wpdatatables/assets/js/jquery-datatables/jquery.dataTables.columnFilter.js?ver=4.8.2 HTTP/1.1" 200 48541 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-constructor&source&table_id=30" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
89.216.18.28 - - [05/Oct/2017:05:23:38 -0400] "GET /wp-content/plugins/wpdatatables/assets/js/jquery-datatables/jquery.dataTables.min.js?ver=4.8.2 HTTP/1.1" 200 87095 "https://beyondmotiontraining.com/wp-admin/admin.php?page=wpdatatables-constructor&source&table_id=30" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.101 Safari/537.36"
Hi jamieleigh,
Now I get server error 500.
Very strange it looks like there is some strange response from the server.
Can you please tell me is it possible for you to update the PHP version to 7 or more.
Also please tell me do you have mod_security installed on your server.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hiya Bogdan,
The current PHP Version on the server is 7.0.16 and I just disabled mod_security.
I think this fixed the problem!
However, the hosting company seems to want to keep mod_security enabled, will it be a problem if we keep it disabled?
Also, I finally got access to some good error logs, please see attached.
Error log for today attached
Hi jamieleigh,
We recommend for now to keep mod_security disabled or to contact your hosting provider to ask them to remove this restrictions.
Looking at the server log I can see that there are no errors related to wpdatatables.
Correct me if I am wrong.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables