We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1318992
Licence
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Comments

  • Albert started the conversation
    September 29, 2017 at 1:46pm

    Hello

    What is the licence (per site, for all my sites...)

    Best regards

    Phil

  • [deleted] replied
    October 2, 2017 at 9:44am

    Hi Phil,
    Thank you for the inquiry.

    By Envato policy one licence is per one site except if you are using testing, dev or staging domain. You can use one licence on production website and on your test environment.

  • Albert replied
    October 2, 2017 at 9:09pm

    HI Milos

    Thx for answer. Is it also true if I purchase a codecanyon.net 'extended' licence ?

    Phil

  • [deleted] replied
    October 3, 2017 at 9:01am

    Hi Albert,

    Yes, same thing. Except Extended licence should be used for commercial website as I know. You can read here about Regular License and Extended License.

    Here is the main difference between those two licenses from Envato forum:

    "1) Regular License: You can use it to create 'an' application item(one same item) and distribute it FREE of charge to others(multiple persons).

    2) Extended License: You can use it to create 'an' application item(one same item) and 'sell it for charge or distribute' it FREE of charge to others(multiple persons as in ENVATO marketplaces).

    So, as I understood, it's the only about FREE distribution(no charge) or SELL(charge) for your END-users."