As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Ich habe Probleme seit dem Update auf 2.0 mit dem Kalenderwidget in den From: To: Filtern.
Ich möchte dazu ein Ticket eröffnen, aber ich komme nicht aus der Verifizierungs-Schleife heraus. Nach dem "Approve" des "TMS Plugins Support" lande ich wieder im selben Fenster!
Hi Herbertla,
Unfortunately I don't understand German language. Can you please write your ticket in English?
Hi Milos,
my problem: since update WpDataTables to version 2.0.(2) we have a problem to handle the calendar widget in form filters 'from: to' the widget is placed outside the form and can not be moved, see attachement.
I want to open a ticket for support, but when I open the 'submit a ticket' mask, enter 'WpDatatables' and the 'verify with envato' I always return to the same mask.
Are you to help me? Thank you
Hi Herbertla,
You'll have to open a new ticket in wpDataTables category because this category is intended for Pre-purchase question.
Probably it is happening because you didn't enter purchase key. You can find wpDataTables purchase key on this link. When you open ticket there our support agents will be glad to help you.
Thank you for understanding.