We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When i create a new table with gravity form integration I get an error:
I select data source => gravity form
the I select the form
then I selecting the datas to use as columns
when i click on proceed i get an Error in red in top right screen …
looking at console browser i found this:
POST http://www.rigamontidalmine.it/rdwp/wp-admin/admin-ajax.php 500 (Internal Server Error)
Hi racciriccardo,
Thank you for your purchase.
The 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer, Internet connection or plug ins but instead is a problem with the web site's server.
Can you please investigate your server log and see if there is some errors.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
the error is not in the page but in element inspector of browser...what i see is "error" as popup red small.
i want plugin to work and need collaboration...
Hi racciriccardo
The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the website's server.
Since a 500 Internal Server Error is generated by the website you're visiting, you could see one in any browser in any operating system, even on your smartphone.
Most of the time, a 500 Internal Server Error displays inside the internet browser window, just as web pages do.
When this happens everything is wrote on server log.
So can you please investigate your server log and see if there is some errors.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables