Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #1316667
Microsoft Word
Closed

Comments

  •  1
    lycappon started the conversation

    Two things

    1.  How do I build an input form so that my staff can enter only the fields that they are required to and not see the rest of the fields.  As well, a modify info form for only the fields that they can modify.

    2. When I build a report in Word, I get an error, We're sorry, We can't open new-report because we found a problem with its contents.  XML parsing error.

  • [deleted] replied

    Hi Lycappon,

    1. I am not sure that I understood you correctly so please explain me little further or gave me example of what are you trying to achieve 

    2. I need to see this to be able to help you. Could you provide me temporary admin credentials or send me that file so I can see where is the problem?

  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon,

    "&" sign is illegal in XML and we are working on solution for this. In meantime please use HTML ENTITY instead of ampersand and it should work.

  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon, 

    Please send me that file so I can take a look and see what is wrong.

  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon, 

    As I can see all of your templates retrieve data from FistName column and they contains ".all"

     clause which means all the data from that column. 

    As I can see that column still contain ampersand so please if you tested some other template leave it on your website so I can examine it or remove ampersands from the data

  •   lycappon replied privately
  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon, 

    As I can see you still have one more ampersand in the table (attachemnt)

    To use ${lastname.all} in word template you need to wrap it in ${wpDataTable.row} so it becomes 

    ${wpDataTable.row}

    ${lastname.all}

    ${/wpDataTable.row}

    For more information about this please take a look at our  - Documentation

  •  1
    lycappon replied

    Http error 500 still on the front end

  • [deleted] replied

    Hi Lycappon, 

    As I can see from Reports page:

    •  button that is named "Download a list of the 1A Residents" try to generate report with non existing template "ReportBuilder-test-7.xlsx"
    • button named  "try again" throws Fatal error: Maximum execution time of 30 seconds exceeded. You need to increase execution time on your server to give our plugin enuf time to generate this report. 
    • Report named "Miljko solution" works in frontend 

    Please resolve this issues and try again. 

  •  1
    lycappon replied

    Miljko,

    My wpDataTables shows no data.  Have you put a filter in somewhere?

  • [deleted] replied

    Hi Lycappon, 

    I didn't change the filters, but I saw that table throws an error in the frontend. I cannot reproduce it now, is it resolved?

  •  1
    lycappon replied

    I have added execution time and updated to php 7.0.  Both reports do not work including the Miljko report.  It did after you looked at it, but once again it doesn't.

  •  1
    lycappon replied

    This is what is in my phprc file with dreamhost.

    upload_max_filesize = 100M
    post_max_size = 105M
    max_execution_time = 1000
    max_input_time = 500
    memory_limit = 128M

  • [deleted] replied

    Hi Lycappon, 

    I tested reports on your website one more time and two out of three are working at this moment. The one that is not working is report with id 6 and that one has a problem with column name Visit date because there are some invalid dates in that column (Attachment). Please fix this problem and try again.

  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon, 

    I tested all your reports and they are still working. If you edited them so they can work please create one more that breaks and send me the ID so I can see the problem.

  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon, 

    Could you please tell me the ID of the report which breaks or create a new one so I can take a look and debug it? 

  •   lycappon replied privately
  •  1
    lycappon replied

    report id 9 does not work if there is data in the Waitlist field

  •   lycappon replied privately
  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon, 

    I made some changes so please test again and see does it work now