Okay
  Public Ticket #1316667
Microsoft Word
Closed

Comments

  •  1
    lycappon started the conversation

    Two things

    1.  How do I build an input form so that my staff can enter only the fields that they are required to and not see the rest of the fields.  As well, a modify info form for only the fields that they can modify.

    2. When I build a report in Word, I get an error, We're sorry, We can't open new-report because we found a problem with its contents.  XML parsing error.

  • [deleted] replied

    Hi Lycappon,

    1. I am not sure that I understood you correctly so please explain me little further or gave me example of what are you trying to achieve 

    2. I need to see this to be able to help you. Could you provide me temporary admin credentials or send me that file so I can see where is the problem?

  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon,

    "&" sign is illegal in XML and we are working on solution for this. In meantime please use HTML ENTITY instead of ampersand and it should work.

  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon, 

    Please send me that file so I can take a look and see what is wrong.

  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon, 

    As I can see all of your templates retrieve data from FistName column and they contains ".all"

     clause which means all the data from that column. 

    As I can see that column still contain ampersand so please if you tested some other template leave it on your website so I can examine it or remove ampersands from the data

  •   lycappon replied privately
  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon, 

    As I can see you still have one more ampersand in the table (attachemnt)

    To use ${lastname.all} in word template you need to wrap it in ${wpDataTable.row} so it becomes 

    ${wpDataTable.row}

    ${lastname.all}

    ${/wpDataTable.row}

    For more information about this please take a look at our  - Documentation

  •  1
    lycappon replied

    Http error 500 still on the front end

  • [deleted] replied

    Hi Lycappon, 

    As I can see from Reports page:

    •  button that is named "Download a list of the 1A Residents" try to generate report with non existing template "ReportBuilder-test-7.xlsx"
    • button named  "try again" throws Fatal error: Maximum execution time of 30 seconds exceeded. You need to increase execution time on your server to give our plugin enuf time to generate this report. 
    • Report named "Miljko solution" works in frontend 

    Please resolve this issues and try again. 

  •  1
    lycappon replied

    Miljko,

    My wpDataTables shows no data.  Have you put a filter in somewhere?

  • [deleted] replied

    Hi Lycappon, 

    I didn't change the filters, but I saw that table throws an error in the frontend. I cannot reproduce it now, is it resolved?

  •  1
    lycappon replied

    I have added execution time and updated to php 7.0.  Both reports do not work including the Miljko report.  It did after you looked at it, but once again it doesn't.

  •  1
    lycappon replied

    This is what is in my phprc file with dreamhost.

    upload_max_filesize = 100M
    post_max_size = 105M
    max_execution_time = 1000
    max_input_time = 500
    memory_limit = 128M

  • [deleted] replied

    Hi Lycappon, 

    I tested reports on your website one more time and two out of three are working at this moment. The one that is not working is report with id 6 and that one has a problem with column name Visit date because there are some invalid dates in that column (Attachment). Please fix this problem and try again.

  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon, 

    I tested all your reports and they are still working. If you edited them so they can work please create one more that breaks and send me the ID so I can see the problem.

  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon, 

    Could you please tell me the ID of the report which breaks or create a new one so I can take a look and debug it? 

  •   lycappon replied privately
  •  1
    lycappon replied

    report id 9 does not work if there is data in the Waitlist field

  •   lycappon replied privately
  •   lycappon replied privately
  • [deleted] replied

    Hi Lycappon, 

    I made some changes so please test again and see does it work now