We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1312515
Report Bulder blank page
Closed

Comments

  •  1
    GustavKrklec started the conversation
    September 23, 2017 at 11:39am

    Hello,

    we are using wpdatatables 1.7 and we bought reportbuilder.

    After installing reportbuilder plugin, only blank page shows on create report and reports page.

    Please help us because this plugin is important for us.

    Best Regards,

    Tomislav Novakovic

    [email protected]

  • [deleted] replied
    September 24, 2017 at 6:03pm

    Hi Tomislav,
    Thank you for the purchase.

    Please update wpDataTables to version 2.0.2 and everything should work fine. Report Builder version 1.1.1 requires wpDataTables version 2.0.2 so it could work normally.

  •  1
    GustavKrklec replied
    September 25, 2017 at 8:45am

    Thanks!


    We will upgrade our wpdatatables plugin.


    Best,

    Tomislav