We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1309421
Fatal error: Access to undeclared static property:
Closed

Comments

  •  2
    Eugene Morales started the conversation
    September 20, 2017 at 10:58pm

     Hello,

     I just purchased the integration plug-in for Formidable Forms and wpDataTables.   please click the link  it will take you to the video to show you what I'm experiencing. https://www.screencast.com/t/LBQHVEL5ln

     I definitely need your help to resolve this issue.

    Eugene

  • [deleted] replied
    September 22, 2017 at 9:36am

    Hi Eugene Morales,
    Thank you for the purchase.

    Please update wpDataTables to version 2.0.2 and everything should be fine.

  •  2
    Eugene Morales replied
    September 22, 2017 at 3:29pm

    Hello,

    Thank you for getting back to me. I can not get onto WordPress to update to version 2.0.2. When I enter my domain name to log-in it displays the message below. I have attempted to log in and look at my site on different computers and browsers but I receive the same display.

    Fatal error: Access to undeclared static property: WPDataTable::$allowedTableTypes in /home4/b2e1q7p7/public_html/prosessionsaikido.com/wp-content/plugins/wdt-formidable-integration/wdt-formidable-integration.php on line 75

    Eugene 

  • [deleted] replied
    September 25, 2017 at 9:24am

    Hi Eugene,
    Sorry for delayed reply.

    How you can't update wpDataTables to version 2.0.2? You can update it in two different ways. Automatically or manually. Please read more about updating wpDataTables on this link.

    It is required for Formidable Forms integration for wpDataTables add-on to have installed wpDataTables 2.0.2.

    If you have any more question don't hesitate to ask.