When I click the wrench for "Open Column Settings" it just goes into a dark grey overlay screen and the whole thing hangs. No menu appears. Please help!
I am using wpdatables version 2.0.2. I've tried to deactivate and reactivate ... no luck. The screen still goes dark grey when I click the configure icon for a column.
Can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
When I click the wrench for "Open Column Settings" it just goes into a dark grey overlay screen and the whole thing hangs. No menu appears. Please help!
Hi mbnobles,
Thank you for your purchase.
Can you tell me which version of wpdatatables you are using?
Did you try to deactivate and then activate the plugin?
Best regards
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
I am using wpdatables version 2.0.2. I've tried to deactivate and reactivate ... no luck. The screen still goes dark grey when I click the configure icon for a column.
Hi mbnobles,
Can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables