We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
still does not work the import of new data from Google spreadsheet, when it is going to solve?
Thank you
Hi Cemaro1,
Thank you for your purchase.
Google recently changed something about their Sheets service which is causing many people to run into an error when they are using it for making tables in wpdatatables plugin.
We encounter this issue last week and it looks like that the URL link that you get when you publish the document is not valid. So can you please use the URL link that you get from the browser and see if the issue is gone.(attachment)
On this link, you can find a solution for that issue
Sorry for any inconvenience,
Best regards
Kind Regards,
Miloš Jovanović
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
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but as a tab publisher of the sheet, not the entire sheet?
Hi Cemaro1,
First you will need to publish Entire document.
Then just go to the desired tab and then copy and paste the URL link from the browser ( every tab will have the unique link) and the table will be created based on the tab URL.
Or if you want to publish the specific tab you can choose that in the publish tab in Google spreadsheet ( attachment)
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables