As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
I work for a IT solutions provider and we purchase wpdatatables to test for a clients need.
We've installed the plugin into our test wordpress site after removing the lite version of the plugin.
When trying to enable features like inline editing or trying to rename the title of an import excel table. We are getting the attached error message. We are not sure why.. Have you seen this before please?
Hi Ben,
Thank you for your purchase.
The 403 Forbidden error is an HTTP status code which means that accessing the page or resource you were trying to reach is absolutely forbidden for some reason.
Please try to contact your hosting provider to see why these files are forbidden for editing.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables