I think the issue might be in the bootstrap.js if some other plugin or theme is using it.
So can you please try to check or uncheck include bootstrap.js option from the wpdatatables settings page. ( attachment) and tell me does the issue is fixed.
Thanks for the suggestion Bogdan. The setting was unchecked. Checking it removed the wDT_ID column, eliminated two jQuery errors and six of the 404 errors.
The two remaining errors are shown in the attached screenshot.
Please note also that the admin screen is now malformed as well.
The same errors appear on all of the wpdatatable admin screens.
Ok, can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Can you please tell me do you use any CDN or caching system, plugin site optimization or some server optimization.
If you do can you please temporarily remove it and test it after that.
There are no cache or optimization plugins being used on the site. The only caching in use is what is provided by the Pantheon hosting platform. The "Pantheon Advanced Page Cache" plugin is not a cache plugin -- its function is to "Automatically clear related pages from Pantheon's Edge when you update content. High TTL. Fresh content. Visitors never wait."
The reply from Pantheon Support is as follows:
"Hi Donovan,
I’m Joseph, a Customer Success Engineer here at Pantheon.
I've checked the files and I can't find @waves.min.js.map@ and @bootstrap-select.js.map@ on their directories. Is the plugin expected to write those files? If yes, in GIT mode, all directories are read-only mode except @wp-content/uploads@. Test and Live environments are in Git mode so if that plugin needs to write a file, you need to review this documentation https://pantheon.io/docs/assuming-write-access/"
Does the Pantheon reply shed any light on the potential issue.
Please note that the plugin was working flawlessly until the 2.0 update.
As you can see the missing files are in the wpdatables path. The Pantheon support team reported that he did n to see the files on the server; but also that he was not seeing the 404 errors, so I did further testing and observed that the 404 errors occur when the page is viewed in Safari or Safari technology Preview; but do not occur when the page is viewed in Firefox or Firefox Developer Edition.
This is odd behavior. Please see attached screenshots.
An error occurred while updating wpDataTables: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
After updating to 2.0.2, we are seeing the following issues:
1. Tables are showing wDT_ID column
2. two jQuery Type Errors and six bootstrap-related 404 errors.
Please see attached screenshot.
Hi dgdillon,
Thank you for your purchase.
I think the issue might be in the bootstrap.js if some other plugin or theme is using it. So can you please try to check or uncheck include bootstrap.js option from the wpdatatables settings page. ( attachment) and tell me does the issue is fixed.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Thanks for the suggestion Bogdan. The setting was unchecked. Checking it removed the wDT_ID column, eliminated two jQuery errors and six of the 404 errors.
The two remaining errors are shown in the attached screenshot.
Please note also that the admin screen is now malformed as well.
The same errors appear on all of the wpdatatable admin screens.
Thoughts?
Hi dgdillon,
Ok, can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi dgdillon,
Can you please tell me do you use any CDN or caching system, plugin site optimization or some server optimization. If you do can you please temporarily remove it and test it after that.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
There are no cache or optimization plugins being used on the site. The only caching in use is what is provided by the Pantheon hosting platform. The "Pantheon Advanced Page Cache" plugin is not a cache plugin -- its function is to "Automatically clear related pages from Pantheon's Edge when you update content. High TTL. Fresh content. Visitors never wait."
The reply from Pantheon Support is as follows:
"Hi Donovan,
I’m Joseph, a Customer Success Engineer here at Pantheon.
I've checked the files and I can't find @waves.min.js.map@ and @bootstrap-select.js.map@ on their directories. Is the plugin expected to write those files? If yes, in GIT mode, all directories are read-only mode except @wp-content/uploads@. Test and Live environments are in Git mode so if that plugin needs to write a file, you need to review this documentation https://pantheon.io/docs/assuming-write-access/"
Does the Pantheon reply shed any light on the potential issue.
Please note that the plugin was working flawlessly until the 2.0 update.
Also, you can observe the 404 errors by activating the Javascript Console on this page: http://dev-bpcfa.pantheonsite.io/bp-capital-twinline-energy-fund/
See attached screenshot.
Thoughts?
Donovan
Hi Donovan,
We did some research based on this issue and can you please tell me do you have installed e WPide plugin.
If you have can you please deactivate it and tell me the result.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
WPide is installed. I deactivated it but it had no effect on the 404 errors. Here are the details from the JS Console:
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (waves.min.js.map, line 0)
http://dev-bpcfa.pantheonsite.io/wp-content/plugins/wpdatatables/assets/js/waves/waves.min.js.map
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (bootstrap-select.js.map, line 0)
http://dev-bpcfa.pantheonsite.io/wp-content/plugins/wpdatatables/assets/js/bootstrap/bootstrap-select/bootstrap-select.js.map
As you can see the missing files are in the wpdatables path. The Pantheon support team reported that he did n to see the files on the server; but also that he was not seeing the 404 errors, so I did further testing and observed that the 404 errors occur when the page is viewed in Safari or Safari technology Preview; but do not occur when the page is viewed in Firefox or Firefox Developer Edition.
This is odd behavior. Please see attached screenshots.
Thoughts?
Hi Donovan,
Now I can not see any of those errors on the page that you provided me.
Is this happening only Firefox and Safari browsers?
Any issue with the Chrome?
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
I had to revert back to v 1.72 in order to push some other code updates to the production server.
That is why you did not see the issues.
However, I just tried to update to 2.0.2 and now I'm seeing the following error:
The update process is starting. This process may take a while on some hosts, so please be patient.
Enabling Maintenance mode…
Updating Plugin wpDataTables (1/1)
Downloading update from http://wpdatatables.com/verified-download.php?purchase_code=d95396d5-fdf2-4bcd-b851-e05dbd574d91… Unpacking the update…
An error occurred while updating wpDataTables: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Disabling Maintenance mode…
Do you why this is occurring?
Thanks!
Hi Donovan
Can you please confirm me did you instal ZipArchive on your server. T
his error can be related when the Zip extension is not installed.
You can also manually update the plugin by following this steps:
1.) Download zip from this link
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing wpdatatables folder.
4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate wpDataTables, and then activate it again.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables