We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Cant create tables.
Please fix this URGENTLY as it is a big deal if I have to revert to the previous version (1.x.x).
Hi Ken,
Thank you for your purchase.
As I can see from your attachment you got this error:
Failed to load resource: the server responded with a status of 500 (Internal Server Error)
The 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer, Internet connection or plug ins but instead is a problem with the web site's server.
Can you please investigate your server log and see if there is some errors.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Please check my previous attachment. (Capture.png below)
"Failed to load resource: the server responded with a status of 500 (Internal Server Error)"
This is not the error I got.
Strangely, the tables are being created in spite of the error.
However, when I go to save them after edit, I get another error.
See attachment. (Capture3.png)
Windows10
Wordpress 4.8.1
Ken Stoole
Here is a full view of the second error.
Hi Ken,
Can you please deactivate/activate the plugin and tell me if everything is working after that.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
OK, well done.
Things are looking great!
Thank you.
I will need to test fully later then I will let you know, but right now it seems as though my problems are fixed.
Regards,
Ken.