We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Unknown column 'advanced_settings' in 'field list' when I tried to create a new table. I upload an Excel many times and try a different one but this error continue.
I'm experiencing the same issue.
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Error
There was an error while trying to save the table! Not Acceptable
Not Acceptable!
An appropriate representation of the requested resources could not be found on this server. This error was generated by Mod_Security.
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I solve this a few minutes ago. Try deactivate the plugin and activate again.