We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hello - We want to make sure even author role has access to wpdatatable plugin. Is that available by default? Can we control which user role can get access to the plugin? Please let me know. Thanks in advance.
Hi nkrishna16,
Thank you for the inquiry.
If I understand your question, if author can access wpDataTables back-end and create and manage table. The answer is: because wpDataTables has direct read&write access to the database (WordPress database, or a remote MySQL DB) all the plugin admin pages are restricted to admin users only, and not visible to editors or users with other roles. It is possible to allow them to see it you would need to grant them ‘manage_options’ capability.