We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1280581
Wpdatatables Documentation needs update
Closed

Comments

  •  2
    ormondcollege started the conversation

    Hi,

    Just a feedback to please update your online documentation. It took me awhile to find how to enable parsing shortcode in column in a latest version. I eventually found an old answer (2 years ago) in Envato purchasing page in comments section that it used to be in a config file. When searching 'shortcode' in your online document, it says no results found. Please update it. Thank you.


  • [deleted] replied

    Hi ormondcollege,

    We'll update the documentation after releasing version 2.0.2. From version 2.0 it is possible to enable "Parse shortcode" feature directly from wpDataTables settings page.