Hi Hugh,
Thank you for your purchase.

Can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

Also point me to the table ID so I can take a look.

Thank you.

Hi Hugh,

Can you please check in your database are those column types same as the column type in the table.

Best regards.

Hi Hugh,

Every editable table ( and manual tables are editable by default) is in the phpmyadmin database.
So when you create a table manualy that table is created also in the database, so I ask you if you could check in your database the column type for that manually created table and see if the column type is same as in the wordpress table.

Best regards.

Hi Hugh,

I need an access to your database ( attachment) so I can find that table and see what may cause the issue.
You can give me your account or you can create new one.

Best regards.

Hi Hugh,

Can you please tell me in which database are our tables located  because I can see more than one wordpress database. ( attachment) 

Thank you.

Hi Hugh,

It looks like the table that is referred in the database is a66_wpdatatable_3. You can see that when make that table editable ( attachment) and you will see which table is used from database.

Also just for testing purposes can you please deactivate wordfence plugin and tell me if it is working after that.

Best regards.

Hi Hugh,

Our new update will be released soon so may I suggest to wait for it and I will investigate if you still have the issue with the HTML editor.

About the google spreadsheet

Google recently changed something about their Sheets service which is causing many people to run into an error when they are using it for making tables in wpdatatables plugin.

We encounter this issue today and it looks like that the URL link that you get when you publish the document is not valid. So can you please use the URL link that you get from the browser and see if the issue is gone.

On this link, you can find a solution for that issue.

Sorry for any inconvenience,
Best regards.

HI Hugh,


You are welcome.

Best regards.

Hi Hugh,

Can you please check now.
I created wpdatatables support table.

The issue was that the line of code for bluehost was deleted after the update, I added it now and I can see all of your tables.

Best regards.

Hi Hugh,


You are welcome.

It is because the Scrollable option is checked.

The Limit table width is only functional when the Scrollable option is turned off.

Best regards.

HI Hugh,

Can you please check or uncheck the include bootstrap.js option from the wpdatatables settings page and tell me the result.

Best regards.

Hi Hugh,

You are welcome.

If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot to us. Thanks.

Hi Hugh

1. . I'm getting error messages when I start new lines within a cell in the google sheet I'm using. Is that avoidable?

Sorry but I did not quite understand your issue. 
Can you please describe me more or send me some example or screenshot so I can take a look.

2. 
This option is unfortunately not possible with the plugin build in features but we are working on releasing the add on for our plugin as we speak that will include "cascade filtering" like you described below, so stay tuned.


Best regards.

Hi Hugh,

Can you please tell me did you try to add <br> tags in the spreadsheet for example

"Modelling + simulation,<br>Application codes"

About the cascade filtering:

This addon is currently on the latest stages of development, so I hope that it will be available in the next 4 weeks.


Best regards.

Hi Hugh,

You are welcome.

Of course, there will be a newsletter and notification on our site and on Envato.


Best regards.

Hi Hugh,

It is in the testing stage right now.
We're in the middle of the 3 releases also we are finishing video documentation so it can take some time. 

Best regards.

Hi Hugh,

We hope so that all of this updates will be released during October.

Best regards.

Hi Hugh

It took some more time than usual because we need to be sure that everything is working fine.

We are currently testing it and after the testing stage is done we will need to wait for Envato approval because it is a new product but I personally hope that it will be released in next 2 weeks.

Best regards.

Hi Hugh,

To manually add the values for checkbox or select box please see the attachment.

About the limit table width and scrollable:

Unfortunately something like this is not possible to achieve.

The limit table width option and scrollable  option are overlapping with each other and it is not possible to have both options working at the same time.

Best regards.