We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, So I changed the order of ACF fields for a specific post type.
When I do this, these fields disappear from the post query constructor in WPDT
That being said, all previous datatables that use these fields continue to function as normal.
The fields I left alone still appear selectable, the problem is some appear to disappear!
I've been poking around the database and a recent backup to try and figure out what changes and why these metafields no longer appear within your wonderful plugin. Any ideas?
If I create a new field for that post type, it will show within WPDT.
Hi boroondaraweb,
Thank you for your purchase.
Changing the position of the columns can cause the issues like you have. When you create wpdatatable the table saved ( with their own ID) all of its "characteristics" ( number of columns, position, column type etc.) After the change the database can not read the table correctly and that is why you can not see that columns which position is changed.
You will need to recreate the table again with the desired order of the columns.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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