Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #1267158
Creating Tables
Closed

Comments

  • LukeVenter started the conversation
    August 7, 2017 at 4:13pm

    Hi there,

    When trying to add a google table with this link: https://docs.google.com/spreadsheets/d/11oVxnqjY-jJK0pztLBfjDKmB-Q-NGi167dfSp2nBs_Y/

    My page just loads and loads and loads.

    Please see attached screenshot:


  • [deleted] replied
    August 8, 2017 at 4:52pm

    Hi Luke Venter,
    Thank you for the purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see it except us.


  •   LukeVenter replied privately
  • [deleted] replied
    August 11, 2017 at 8:56am

    Hi Luke Venter,

    I've successfully created wpDataTable from your Google Spreadsheet file. You see table with ID 7, called wpDataTables support. I couldn't reproduce the issue. Can you please tell me when does it happens?