Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
I can not create new tables or save updated to existing tables, including "Table Name". I am having this problem regardless of the theme or browser that I am using.
An error is being caused by the "table_config_object.js" file
I have recorded a screencast detailing the problem.
Screencast: http://www.screencast.com/t/9szlg8j886
Please help. Thanks.
Hi MarketingCampaignsInc,
Thank you for the purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see it except us.
Hi MarketingCampaignsInc,
The problems was occurred because you didn't deactivated/activated plugin after update. You can see at this link that one of the steps is to do that. Can you please check if everything works now?