Okay
  Public Ticket #1263496
Functionality Issues
Closed

Comments

  • MarketingCampaignsInc started the conversation

    I can not create new tables or save updated to existing tables, including "Table Name". I am having this problem regardless of the theme or browser that I am using.

    An error is being caused by the "table_config_object.js" file

    I have recorded a screencast detailing the problem.

    Screencast: http://www.screencast.com/t/9szlg8j886

    Please help. Thanks.

  • [deleted] replied

    Hi MarketingCampaignsInc,
    Thank you for the purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see it except us.


  •   MarketingCampaignsInc replied privately
  • [deleted] replied

    Hi MarketingCampaignsInc,

    The problems was occurred because you didn't deactivated/activated plugin after update. You can see at this link that one of the steps is to do that. Can you please check if everything works now?

  •   MarketingCampaignsInc replied privately