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  Public Ticket #1261000
Ajax error message
Closed

Comments

  •  2
    mikecrbenton started the conversation

    Hi,

    I've been working with 2.0 Datatables on my staging site.  When I tried to run a search through one of the column filters I got this error:


    Pop-up error:

    DataTables warning: table id=table_1 - Ajax error. For more information about this error, please see http://datatables.net/tn/7

    Developer Tools/Console error:

    13/wp-admin/admin-ajax.php?action=get_wdtable&table_id=4 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    Thanks for your help!  Mike

  • [deleted] replied

    Hi mikecrbenton,


    This looks like some problem with your server response. Could you please check your server error log to see what is going on. You should be able to find it in cPanel or other hosting management solution  

  •  2
    mikecrbenton replied

    Miljko,

    Thanks for your response.  I tried looking up the error log, and researching online.  I couldn't find anything concrete on what the propblem might be.  I posted the error log below.  Perhaps you might quickly see something that is a clue?  Thanks for your time! Mike


    [Tue Aug 01 20:54:38.231460 2017] [:error] [pid 13705] [client 24.116.121.62:41422] PHP Fatal error: Uncaught exception 'PHPSQLParser\\exceptions\\UnsupportedFeatureException' with message 'WHERE not implemented.' in /nas/content/staging/alliedgenetics/wp-content/plugins/wpdatatables/lib/PHPSQLParser/PHPSQLCreator.php:130\nStack trace:\n#0 /nas/content/staging/alliedgenetics/wp-content/plugins/wpdatatables/source/class.wpdatatable.php(1596): PHPSQLParser\\PHPSQLCreator->create(Array)\n#1 /nas/content/staging/alliedgenetics/wp-content/plugins/wpdatatables/controllers/wdt_ajax_actions.php(164): WPDataTable->queryBasedConstruct('SELECT * FROM w...', Array, Array)\n#2 [internal function]: wdtGetAjaxData('')\n#3 /nas/content/staging/alliedgenetics/wp-includes/class-wp-hook.php(298): call_user_func_array('wdtGetAjaxData', Array)\n#4 /nas/content/staging/alliedgenetics/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters('', Array)\n#5 /nas/content/staging/alliedgenetics/wp-includes/plugin.php(453): WP_Hook->do_action(Array)\n#6 /nas/content/staging/alliedgenetics/wp-admin/admin-ajax.php(91): do_action('wp_ajax_get_wdt. in /nas/content/staging/alliedgenetics/wp-content/plugins/wpdatatables/lib/PHPSQLParser/PHPSQLCreator.php on line 130, referer: http://alliedgenetics.staging.wpengine.com/soybeans/

  • [deleted] replied

    Hi mikecrbenton,

    Could you please send me temporary admin credentials for this website so I can take a look?

  •  2
    Paul replied

    Hi, was this ever resolved?  i found a way to work around this in 1.6.1 by changing the server method GET to POST. i am not sure if this is to true fix...but it worked for me. 

  • [deleted] replied

    Hi purcepa,

    Error from version 1.6.1 is not similar with this error. We already changed server method to POST from version 1.7.