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We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

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While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1257713
HTML codes added in string type
Closed

Comments

  • JimiBallard started the conversation
    July 29, 2017 at 4:41pm

    I want to have a column that will display plain text where sometimes the text includes a link.  I set the column Data type to String and Editing to One Line Edit. I can enter plain text just fine, but if I enter a <a href= html in the field it inserts additional html chars before and after.

    Note: on the page at http://fairviewaustin.com/glutenfree-austin/ where I am trying to do this I have one manually created table and below that one created with wpDataTables. Ignore the first one and scroll down to the 2nd table on the page to see the problem. This is in the far right column titled Fairview Recommends.

  • [deleted] replied
    July 31, 2017 at 9:06am

    Hi JimiBallard,
    Thank you for the purchase.

    Can you please send me the HTML code that you are trying to add so I can investigate this issue on my local machine?

  • JimiBallard replied
    July 31, 2017 at 3:06pm

    Thanks Milos. I have updated that page so the only table is the one built with your add in. The problem is in the column titled Fairview Recommends.

    Here is the html I have tried to add:

    <a href="http://fairviewaustin.com/vespaio-ristorante/">Read Our Review</a>

    It changes it to this:

    ><div><a href="http://fairviewaustin.com/vespaio-ristorante/">Read Our Review</a></div><

    It just adds the greater than symbol followed by a div code to the beginning of everything and then an end div and less than symbol.


  • [deleted] replied
    July 31, 2017 at 3:13pm

    Hi Jimi Ballard,

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see it except us.

  •   JimiBallard replied privately
  • [deleted] replied
    August 1, 2017 at 10:33am

    Hi Jimi Ballard,

    Can you please send me also your FTP credentials so I can investigate this issue? I tried to reproduce it locally and I didn't managed to do that. Everything is working fine on my local machine.

  •   JimiBallard replied privately
  • [deleted] replied
    August 2, 2017 at 10:41am

    Hi Jimi Ballard,

    I have fixed it, but it was probably due to PHP version.

    For now I have replaced in file ../wp-content/plugins/wpdatatables/controllers/wdt_ajax_actions.php line #297

    $formData[$column->orig_header] = WDTTools::prepareStringCell($formData[$column->orig_header]);

    with:

    $formData[$column->orig_header] = WDTTools::wrapQuotes($formData[$column->orig_header]);

    But after every update you'll have to do it again. Do you maybe have an option to upgrade your PHP to version 7 or higher so we can see if that was causing an issue.

  • JimiBallard replied
    August 2, 2017 at 4:52pm

    Thanks Milos, that seems to work fine.

    I will check with my hosting provider, Siteground, about upgrading PHP. They are usually very good at that. Will let you know when I do so we can verify whether that fixes the problem.

  • [deleted] replied
    August 2, 2017 at 9:14pm

    Hi Jimi Ballard,

    You are welcome. Thank you for great review on CodeCanyon. Please notify me if they upgrade PHP to version 7.0 or higher so we can test it. 

  • JimiBallard replied
    August 2, 2017 at 9:52pm

    I have upgraded to PHP version 7.0.21. Tried editing your code to return it to original but the problem came back. You may want to look at it again now.

  • [deleted] replied
    August 3, 2017 at 10:15am

    Hi Jimi Ballard,

    Thank you. We'll investigate this issue, I just wanted to be sure if this is happening because of the PHP version. Until then you can use this fix to make it work.

  •  2
    Kenner82 replied
    July 1, 2018 at 9:46pm

    Was a more permanent solution ever discovered? (I'm having the same issue, trying to figure out if someone has already solved the problem!)

  • [deleted] replied
    July 2, 2018 at 9:23am

    Hi Kenner82,

    Please open a separate ticket in wpDataTables category, and one of our support agents will provide you help with the issue.