Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see it except us.
Also please provide me the link where this table is located.
Hi - On IE14, the table is condensed (that is, it doesn't extend full screen like it does in FF, Safari and Chrome.)
Any ideas how to fix? Thanks.
Hi mks222,
I am not sure if IE14 exists. Last version of IE is 11 but can you try to do this and see does it help:
Please try to find this file
../wp-content/plugins/wpdatatables/source/class.wpdatatable.php
and around line 2011 find this line:
after that line add this line of code:
Please check the attachment to see how it should look in the code.
great, thank you! You are right, it's IE11. I've implemented this fix and when the table loads it's ok, but it snaps back into a condensed view. See here: https://www.dropbox.com/s/4exqnp16ykah60m/IE11erroronCB.docx?dl=0
Hi mks222,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see it except us.
Also please provide me the link where this table is located.
Hi mks222,
Milos is currently on the vacation and that is the reason for late response, sorry about that.
I will try to help you out.
Can you please try to clear the browser cache and tell me do you still have the issue with the IE.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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