I am getting this error when I try to activate on Bluehost.
Parse error: syntax error, unexpected T_FUNCTION, expecting ')' in /wp-content/plugins/wpdatatables/source/class.constructor.php on line 1497
I don't want a refund yet, but am thinking about it. What is the refund policy? I don't want to pay for a plugin that doesn't work on the most popular wordpress host.
Can you help get this working on my site? Or refund.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hold on, I am seeing that not all files are uplaoding to the ftp. I am having to add them all manually. Very weird. Have never seen this before in all my years web deving. I will respond once the full package is uploaded.
Our working time is from 10:00 to 17:00 CET but we do not work on weekends so I hope that I will have time tomorrow to take a look at your issue. If not I will get back to you on Monday.
That login is not active any longer. I did a full reinstall of Wordpress on Bluehost, just with the vanilla install. Added wpDataTabbles. It still will not activate.
Do you need me to set up another login for you? After many hours of no response, I moved on to a clean install. I am looking for a different plugin to replace yours since it doesn't work. How do refunds work?
Please set up another login so we can investigate this issue and see if we can help you out.
Our response time is 2 working days, we get a lot of tickets daily but I will give my best to help you out, so first I will need to login to your site.
Ok! I am totally confused! Do you have any tips on how you were able to fix the issue? What was wrong?
I will test it for a few hours and let you know if I have any issues. If I reinstall the server from scratch, is there anything different i need to do, or can I just install as usual (if I need a clean install)?
Your information that you are using Bluehost was usefull. They have some issues with the CURL functions so this is the solution. With your version of PHP and WordPress it should not be any issues now.
Ok, so if I need to do a clean install, first install Wordpress, then install wpDataTables, and add the line of code below to the plugin to make it work?
Sorry to be so needy, but after wrestling with this for so many hours and days I am wiped out! LOL
Ok, I will work with it for awhile and report issues. Yes I am not near your time zone. Thank you for the support and for sticking with it. I will keep trying it before moving to Tablepress (which seems to work well but is missing many of your features).
No refund needed. I will also post a positive response to my comment on CodeCanyon.
I am getting this error when I try to activate on Bluehost.
Parse error: syntax error, unexpected T_FUNCTION, expecting ')' in /wp-content/plugins/wpdatatables/source/class.constructor.php on line 1497
I don't want a refund yet, but am thinking about it. What is the refund policy? I don't want to pay for a plugin that doesn't work on the most popular wordpress host.
Can you help get this working on my site? Or refund.
Thank you.
Hi upc1977,
Thank you for your purchase.
Can you please tell me which version of PHP do you use.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes, it is 5.6
HI upc1977
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Thank you .
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi upc1977,
Can you please send me the link where I can login.
Also keep in mind to follow this steps when updating the plugin:
1.) Download zip from this link
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing wpdatatables folder.
4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate wpDataTables, and then activate it again.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi upc1977
I can see that you are using 1.7.2 version of our plugin but we released the 2.0.1 version.
Can you please update the plugin to the latest version so I can investigate.
Please update by following the steps that I provided you below.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Uploading now please stand by
The plugin will not load by ftp. It loads the first css sheet and then stops.
Hold on, I am seeing that not all files are uplaoding to the ftp. I am having to add them all manually. Very weird. Have never seen this before in all my years web deving. I will respond once the full package is uploaded.
Ok, uploaded the full package but it still doesnt work. Same error
Uploading it again.
Its back uploaded. Still wont activate. Crazy.
Please refund. I am headed for a review and report to Codecanyon.
Hi upc1977,
Our working time is from 10:00 to 17:00 CET but we do not work on weekends so I hope that I will have time tomorrow to take a look at your issue.
If not I will get back to you on Monday.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Me, too!
Hi upc1977,
Unfortunately I can not login with the credentials that you provided me below. ( attachment)
Can you please investigate it.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
That login is not active any longer. I did a full reinstall of Wordpress on Bluehost, just with the vanilla install. Added wpDataTabbles. It still will not activate.
Do you need another login?
It wouldnt even work on the basic install at Bluehost. Have you tested it there?
Do you need me to set up another login for you? After many hours of no response, I moved on to a clean install. I am looking for a different plugin to replace yours since it doesn't work. How do refunds work?
Hi upc1977,
Please set up another login so we can investigate this issue and see if we can help you out.
Our response time is 2 working days, we get a lot of tickets daily but I will give my best to help you out, so first I will need to login to your site.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Setting up a new one for you now. Please stand by.
Got the plugin to activate finally, which is weird. However, it still does not work. Here is the output on a page:
Fatal error: Uncaught exception 'Exception' with message 'Failed to connect to 2400:cb00:2048:1::6814:db5: Network is unreachable' in /home2/bitcoiw6/public_html/wp-content/plugins/wpdatatables/source/class.wdttools.php:150
Stack trace:
#0 /home2/bitcoiw6/public_html/wp-content/plugins/wpdatatables/source/class.wpdatatable.php(1888): WDTTools::curlGetData('https://api.coi...')
#1 /home2/bitcoiw6/public_html/wp-content/plugins/wpdatatables/source/class.wpdatatable.php(2385): WPDataTable->jsonBasedConstruct('https://api.coi...', Array)
#2 /home2/bitcoiw6/public_html/wp-content/plugins/wpdatatables/controllers/wdt_functions.php(414): WPDataTable->fillFromData(Object(stdClass), Array)
#3 [internal function]: wdtWpDataTableShortcodeHandler(Array, '', 'wpdatatable')
#4 /home2/bitcoiw6/public_html/wp-includes/shortcodes.php(345): call_user_func('wdtWpDataTableS...', Array, '', 'wpdatatable')
#5 [internal function]: do_shortcode_tag(Array)
#6 /home2/bitcoiw6/public_html/wp-includes/shortcodes.php(223): preg_replace_callback('/\\[ in /home2/bitcoiw6/public_html/wp-content/plugins/wpdatatables/source/class.wdttools.php on line 150
HI upc1977
Can you please check now. ( attachment)
Clear the browser cache just in case.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok! I am totally confused! Do you have any tips on how you were able to fix the issue? What was wrong?
I will test it for a few hours and let you know if I have any issues. If I reinstall the server from scratch, is there anything different i need to do, or can I just install as usual (if I need a clean install)?
What exactly was needed to make it work?
Hi upc1977
In file
../wp-content/plugins/wpdatatables/source/class.wdttools.php
I found this line of code:
and after it I added this line of code:
Your information that you are using Bluehost was usefull. They have some issues with the CURL functions so this is the solution. With your version of PHP and WordPress it should not be any issues now.
Let me know the result.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok, so if I need to do a clean install, first install Wordpress, then install wpDataTables, and add the line of code below to the plugin to make it work?
Sorry to be so needy, but after wrestling with this for so many hours and days I am wiped out! LOL
Is this something that can be added as an update? Wondering if I use this fix, if I will need to always do it in the future, or if I update.
Ok, I will work with it for awhile and report issues. Yes I am not near your time zone. Thank you for the support and for sticking with it. I will keep trying it before moving to Tablepress (which seems to work well but is missing many of your features).
No refund needed. I will also post a positive response to my comment on CodeCanyon.
Thanks again. Please close for now.
Hi upc1977,
I am glad that we solved the issue.
If you have any problems feel free to open a new ticket, we will gladly help.
Thank you very much I hope that you will like our product and enjoy using it.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables