We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi TMS,
I cannot remove the wdt_ID column... Whatever i try, i am not allowed to hide the column and i cannot delete the column. I created a simple table but it shows (also on the front end) the column wdt_ID column with 1,2,3,4 etc in it. I do not wish to display this column, but the plugin doesn't let me. I tried to hide it, or to remove it, but i the plugin doesn't allow me to hide or delete that column.. Can you help me?
Kind regards,
Mark
https://www.toneelhuisamsterdam.nl/lesrooster-vooropleiding-theater-seizoen-2017-2018/
(i couldn't put the url in the related url question above), because it says that
Hi markram,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me to the table ID so I can take a look.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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HI Mark,
wdt_id column can not be deleted but you can hide that column in the front end.
You can take a look at attachment files where you can see how to toggle on/off the visibility of the columns.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Mark
For testing purposes, can you please try to change the theme and see if it will work on front end after that.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
And a second question: is it possible to change the font in a row or column or to change the font size?
Hi markram,
When the issue like this happens ( everything on the backend is working but on the front end doesn't) the issue is related to the theme almost 99%.
Some themes have their own files and scripts that are overlapping with our plugin and that is why you have that issue.
The mobile issue can be related also with the theme.
You can change the font size in the wpdatatable settings page ( attachment)
Font of the row or column can be also changed with some CSS you can find more information in our documentation about Coloring and styling the column.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables