We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1239236
Color and font setting dont save (version 2.0)
Closed

Comments

  •  2
    Priit started the conversation
    July 12, 2017 at 10:39pm

    Hello,

    I can not save my color and font settings. (and now tables look terrible) After I make changes it says saved but once I leave page and come back is emty again.

    Using latest Wordpress and other plugins are nicely up to date as well!!!


  • [deleted] replied
    July 12, 2017 at 10:57pm

    Hi Priit,
    Thank you for the purchase.

    Can you please try to click Reset colors and fonts to default button and then try to save color and font settings?

  •  2
    Priit replied
    July 12, 2017 at 11:02pm

    Worked. Thanks for that! (and for fast reply) 

    But super stupid that is not working from beginning...spent 2 hours reading comments and figuring out sulutions.

  • [deleted] replied
    July 12, 2017 at 11:34pm

    Hi Priit,

    Sorry for the inconvenience. This is the little bug that we will fix for the next update. Thank you for reporting it.

    We'd greatly appreciate it if you could take a minute and leave a review about version 2.0 on CodeCanyon on this link. Thanks!

  •  2
    atef_wagih replied
    July 13, 2017 at 12:35am

    Hi,

    Sorry where is version 2?

    The version on Codecanyon has "Version 2 beta" in its main php file. and there are no update alerts when I check for new updates in my Wordpress installation.

    thanks.