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  Public Ticket #1237843
After update: PHP error in Admin CP
Closed

Comments

  •  2
    ERN_envato started the conversation

    Hey guys,

    I just manually updated the plugin. When I now try to access the table administration I get the following error:

     Fatal error: Call to undefined method WP_Screen::render_screen_reader_content() in /customers/c/d/b/e-racing.net/httpd.www/wp-content/plugins/wpdatatables/source/class.wdtbrowsetable.php on line 336

    We're running Wordpress 4.3.11.


    Best regards and thanks in advance
    Sven

  • [deleted] replied

    Hi ERN_envato,
    Thank you for the purchase and sorry for the inconvenience.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see it except us.

  •   ERN_envato replied privately
  •  1,896
    Miloš replied

    Hi Sven,

    Unfortunately we were not able to login with this credentials ( attachment) 
    Can you please investigate it.

    Thank you.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  •  2
    ERN_envato replied

    Hi Bogdan,

    ahh sorry! Please try again!


    Best regards
    Sven

  •   Miloš replied privately
  •   ERN_envato replied privately
  • [deleted] replied

    Hi ERN_envato,

    Can you try to update the WordPress to it's latest version. 4.8 and see does it helps?

  •  2
    ERN_envato replied

    Hi Milos,

    unfortunately earliest in August. I tried to update Wordpress locally some weeks ago and I realized that our current theme isn't fully compatible to 4.8. :/


    Best regards
    Sven

  • [deleted] replied

    Hi Sven,

    Can you try to comment or delete the line #336  in file ../wp-content/plugins/wpdatatables/source/class.wdtbrowsetable.php:

    $this->screen->render_screen_reader_content('heading_list');

    Also for chart browse page you have to do that for the same line in the file ../wp-content/plugins/wpdatatables/source/class.wdtbrowsechartstable.php