As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hey guys,
I just manually updated the plugin. When I now try to access the table administration I get the following error:
Fatal error: Call to undefined method WP_Screen::render_screen_reader_content() in /customers/c/d/b/e-racing.net/httpd.www/wp-content/plugins/wpdatatables/source/class.wdtbrowsetable.php on line 336
We're running Wordpress 4.3.11.
Best regards and thanks in advance
Sven
Hi ERN_envato,
Thank you for the purchase and sorry for the inconvenience.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see it except us.
Hi Sven,
Unfortunately we were not able to login with this credentials ( attachment)
Can you please investigate it.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
ahh sorry! Please try again!
Best regards
Sven
Hi ERN_envato,
Can you try to update the WordPress to it's latest version. 4.8 and see does it helps?
Hi Milos,
unfortunately earliest in August. I tried to update Wordpress locally some weeks ago and I realized that our current theme isn't fully compatible to 4.8. :/
Best regards
Sven
Hi Sven,
Can you try to comment or delete the line #336 in file ../wp-content/plugins/wpdatatables/source/class.wdtbrowsetable.php:
Also for chart browse page you have to do that for the same line in the file ../wp-content/plugins/wpdatatables/source/class.wdtbrowsechartstable.php