We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I can't get past this error, even i am 100% sure that it is the correct MySQL query and also i can retrieve the data from table if i deselect the "hide the table before it is fully loaded".
This is the table i am trying to display
http://casosmadeira.dobsware.com/teste-new-wpdtables-2-0/
If you need anything please tell me.
Best Regards,
David Olim
Hi dobsware,
Thank you for the purchase and sorry for the inconvenience.
Can you please send me the query from that you tried to create wpDataTable?
When you run this query in phpMyAdmin or any other database management software does it return any data?
Hey Milos, yes that's the return i have when i run the exact same command on phpmyadmin
Hi dobsware,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials herejust check PRIVATE so nobody can see it except us.
Hi David,
Can you please check now.
Just in case clear the browser cache.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hey Bogdan. It is now working! What have you done? Because it was giving the same error in a different instalation!
Best Regards,
David Olim
Hi David,
There is some issue with the table_footer.inc.php file that caused this issue.
We pushed this changes so the plugin will be updated on Envato store and for the auto update.
You can give me the credentials here to that other site so I can change it for you.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey Bogdan,
I will copy the content plugin for the other site. No need to worry about it.
But regarding this ticket i have this problem that the table keeps blinking, as you can see here:
http://casosmadeira.dobsware.com/teste-new-wpdtables-2-0/
Do you know what is this about?
Best regards,
David
Hi David,
This blinking is the issue with the Stratus theme.
Is it possible to change the theme until we found the proper solution for this. this is also happening when you click on New or Edit button for editable tables.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables