We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have purchased wpDataTables and want to make a table that is Editable Front End, I have followed the video instructions but when clicking save after checking the "make table editable from front end" the arrows spin round and round, I have left it for more than 30 mins (left for 2 hours in the end) but still not working, please can you advise how to fix this? Also the table is displaying the hidden column and duplicating the column headers at the bottom. The table was made completely in wpDataTables and not data was imported.
Thanks
Julian
Hi Julian,
Thank you for your purchase.
As I can see you opened a same ticket twice so due to our support policy I must kindly ask you not to do that in future.
I will close this ticket and we can continue on other one.
Thank you for understanding.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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