We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
So we are using WPDataTables in a big way on our site Napkinfinance.com
We are currently using over 20 tables. This will grow to 50-100 tables.
I don't want to go deeper down this plugin unless I know I can monitor the health of all WpDataTables on my site.
What is the best way to make sure that all my WPDataTables are error free and not breaking my site which some are currently doing on my site.
This is a BIG issue and may make us reconsider using this plugin in the future.
As always, thanks in advance.
Nono
Chief Product Officer, NapkinFinance
Hi napkinfinance,
Thank you for your purchase.
The only way to see the health of the tables is if they are working in the preview mode then they will work 99% in the front end.
As I can see from the previous tickets maybe you have some issue with the caching ( browser or some caching plugin) so my suggestion is to investigate that first.
We have users that are using our tables and they have more than 100 tables which are running without any problems.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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