We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1216516
creating sql table stuck
Closed

Comments

  • iias started the conversation
    June 23, 2017 at 5:09am

    when using wpDataTable constructor to create a sql table, i'm choosing post date and post title and its stuck on the turning arrows

  •  1,895
    Miloš replied
    June 23, 2017 at 11:07am

    Hi iias,
    Thank you for your purchase.

    If you take a look at our documentation about wpdatatables constructor you will notice that constructor is just a helper.


    "Please note: to use this plugin feature you need to have at least basic knowledge of SQL, it is assumed that you can create the table in some MySQL data manager (PHPMyAdmin, MySQL Workbench) and prepare a SQL query that will return the data that you need. If you do not know how to use MySQL, refer to <a href=”/documentation/creating-new-wpdatatables-with-table-constructor/”>creating tables with Table Constructor</a> section which will explain how to create complete tables or MySQL queries without this knowledge. Please be advised that preparing MySQL queries for you is not included in plugin support, but can be done as a paid customization service."

    So when you have queries like that our suggestion is to make a VIEW in phpmyadmin or any other database management system and see if it is returning the right results. If the query is returning the desired result use that as an input for Add from data source option when creating tables.

    Best regards.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables