We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have secured my site with https and cloudflare. I've improved it with cache and minify. but i really can't to see the tables. i can to see them only in wp backend.
Hi sferafamily,
Thank you for your purchase.
Our plugin doesn't support CloudFlare at this moment and we are working on solution for this problem.
Cloudflare have some Rocket loader ( which was in beta when we test it out on our plugin) and that is causing the issue.
My suggestion will be to disable that Rocket loader, if it is possible to ask CloudFlare team to disable it for you.
Unfortunately this is the only solution for now.
Best regards.
Kind Regards,
Miloš Jovanović
milos.jovanovic@tmsproducts.io
Rate my support
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bodgan,
Ok. Thank You. I will try to disable Rocket only for these pages.
However, I would like to point out that the problem is only in desktop browsers because Chrome and Safari for mobile work well.
I have now solved setting cloudflare page rules. I have disabled rocket loader only for these pages. And all works fine.
Please notify me when you have a solution .
Thank you for your Help.
Best regards
Michele
Hi Michele,
Glad that you solved the issue, good job.
There is a plan for integration with Cloudflare for our future releases, so stay tuned.
Best regards.
Kind Regards,
Miloš Jovanović
milos.jovanovic@tmsproducts.io
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables