We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Bogdan,
I have noticed that when I export a table in Excel format and I have a column that is a number, when the file is open in Excel the column is a string then you have to convert to number manually. Is there a way to have this working without conversion ?
Thanks
Best Regards
Riccardo Accetta
Hi Riccardo,
Thank you for your purchase.
Unfortunately something like that is not possible and it is necessary to change column type manually, at the moment.
We are working on this "feature" where creating charts will automatically recognize the column type ( especially dates) but for the upcoming version the users will need to change it manually.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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