We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1167083
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Comments

  •  11
    Issac started the conversation

    Dear Devs,

    I am not sure if this is possible to do, say I have word document which has the following lines:

    ${type}
    ${size}
    ${color}

    If the ${size} is NULL or whatever value that might be, I want it not to hold one empty line so that ${color} can be displayed right below ${type}.

    Can I do that? Thanks a lot!

  • [deleted] replied

    Hi Issacchua, 

    We do not have option for this functionality built in. It could be done but it requires code customization. 

    If you are skillful with code you can find logic behind report creation in

    ..wp-content/plugins/reportbuilder/source/class.document.builder.php


  •  11
    Issac replied

    Thanks for the exact file to modify, very much appreciated!