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  Public Ticket #1159351
No Descarga reporte en DOCX
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  •  2
    carbolivar started the conversation

    Luego de usas el asistente y generar el codigo, al dar click en el boton para descargar el documento o plantilla de WORD (DOCX), arroja un error la pagina:

    "Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log."

    Con el archivo o plantilla de Excel si funciona.

  • [deleted] replied

    Hi Carbolivar,

    To be able to better understand your problem please write a ticket in English.

  •  2
    carbolivar replied

    After you use the wizard and generate the code, clicking the button to download the document or WORD template (DOCX), throws an error the page:

    "Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log."

    With the Excel file or template if it works.


  • [deleted] replied

    Hi Carbolivar,

    Could you check server error log and try to find reason why is this happening? 

    Also make sure that you have latest version of plugin installed.