We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I do step by step what in the demo but Still i'm getting this is msg:
This page isn’t working
admission.dmusis.com is currently unable to handle this request.
HTTP ERROR 500
NO replay ????
Hi ibrahimhashim,
Sorry for delayed reply. We had holiday on 1st and 2nd May.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see it except us.
I will be very happy and I appriate if you could help me ASAP since I have to submit some of my project SOOOON
Hi ibrahimhashim,
You don't have any reports on your website. Can you please try to create one report that is causing issue so we can debug this problem?
i cant make any report that why im asking for help ??
i can create but give error anyway i create more than 2 report can you check for me
Any Update?
please im still waiting for reply ...when i can expect??
Any Update ???
Any Update ???
؟؟؟؟
hi Milo
still.waitong for response??
still no replay ??? any direct number ..email...fax?? how we can reach you??
Hi ibrahimhashim,
Sorry for delayed response.
Table that you are using for existing report is not working. Please prepare report template based on working table and if you could not create whole report please upload template and tell me the name of the table and template and I will try to create it for you
no its working ...just try with any table or just make blank report to understand tge problem ...when i reach 5 step its giving http 500 error or when i try to download the report before i finish
Dear Miljko
Hi ibrahimhashim,
Please install php zip extension on your server and that should solve this problem