As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello! I love wpDataTables but continue to have trouble with the "link" to the input file/URL always breaking.
Every one of my tables keeps reverting to something that looks like... /srv/bindings/6b4abf982f204f638c3a12d11ec6da2d/code/wp-content/uploads/2017/04/summary_updated_2016GAA_Final.xlsx
...where the section in bold above is only part of the linked file (here's the full link: http://www.fcvoters.org/wp-content/uploads/2017/04/summary_updated_2016GAA_Final.xlsx) and the /srv/bindings... section replaces the first part (http://www.fcvoters.org/wp-content/uploads/2017/04...
The attached screenshot shows where this link is in wpDataTables.
I'm also attaching the "PHP error log" that seems to be associated with this problem, in case it is helpful to you.
Thanks in advance for your help!