We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have purchased and using the WpDataTables since few weeks with WordPress. It has been a great product. But I am facing a difficulty when I try to use a dropdown selector. It is creating an extra div for the select box. The theme itself creates one div. Please check the screen shot attached. Kindly let me know how to delete the extra div created by BuddyBoss theme or by WpDataTables plugin.
I contacted BuddyBoss Theme support regarding this. They have asked if there is any way to disable the selector?
Hi udaysy,
Thank you for your purchase.
This is definitely caused by the theme.
Disabling the selector is not possible without some code customization but as I can see even if we disable the selector we are not sure that you will get what you want because the BoddyBoss selector is not working, as you can see.
The is the easiest way ( and our suggestion) is to change the theme.
Kind Regards,
Miloš Jovanović
[email protected]
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I am having the same difficulty with the BuddyBoss theme. Is there any advice about where to specifically change the HTML or CSS in the BuddyBoss theme?