Recently started using wpDataTables on our site, and it seems to be working just fine on desktop browsers and our ipads, but when we load the page on our mobiles, it loads the table, but the spinning/loading overlay remains in front of the table and doesn't go away. Please advise.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me to the table ID so I can take a look. Thank you.
Think I figured this out. When browsing the page via a private safari browser connection it shows the spinning/loading icon. When browsing using a normal non-private connection, it appears just fine without the loading icon.
HOWEVER, I now have another question.
When you enable a table for horizontal scrolling, it changes the width of the table on all devices and desktop browsers. Is there a way so that if you enable for scrolling for mobile that it won't affect the width?
Actually I'm ok with it not being scrollable on mobile, given the ability to click the plus box and reveal the hidden columns. However, when you do click the box in the settings to make it scrollable, it decreases the table width when viewing on tablets and web browsers, where that it's no longer 100% of the container.
You are right, when you enable the Scrollable option the Limit table layout option ( Word Wrap and column Width also ) will be disabled because Scrollable and Limit table layout are overlapping and that is why only one option can be turned on at the same time.
I have just run across this problem also. (Table Not Loading On Mobile). I'm not sure if posting in someone else's thread is okay or is taboo, so apologies if this is not appropriate.
We have found the problem on iOS iPad and iPhone. Running a console trace (linking the iOS to a desktop) shows that there is a call to the js function: setItem(), and iOS does not support this operation when in "Private" mode.
... discusses the problem and possible solutions. My trace DOES show the same web client console error that they discuss "QuotaExceededError: Dom exception 22".
(Yes we all love supporting a zillion different browsers - I sympathize with your team)
Optimally, us users would prefer it work perfectly. But short of that, degraded functionality (mostly working), or a warning "this doesn't work in Private mode" would be something.
We are aware of this issue with Private browsing mode and that is something that we will definitely look to upgrade. But for now there are some restrictions with Private mode and we do not have time to find the best solution, for now, because the deadline for 2.0 version is coming soon.
Thank you for sharing the links with us and keep us updated. Best regards.
Hello Bogdan, have you made any progress with the in private issues? Or have other updates? It appears that many Safari users make a choice (50/50) when choosing in private or not browsing.
Unfortunately we still did not have time to start implementing this functionality because we are currently working on new addon and update of the plugin. This will be our topic for the future updates.
Recently started using wpDataTables on our site, and it seems to be working just fine on desktop browsers and our ipads, but when we load the page on our mobiles, it loads the table, but the spinning/loading overlay remains in front of the table and doesn't go away. Please advise.
Hi ask4ent,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me to the table ID so I can take a look.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Think I figured this out. When browsing the page via a private safari browser connection it shows the spinning/loading icon. When browsing using a normal non-private connection, it appears just fine without the loading icon.
HOWEVER, I now have another question.
When you enable a table for horizontal scrolling, it changes the width of the table on all devices and desktop browsers. Is there a way so that if you enable for scrolling for mobile that it won't affect the width?
Hi Alan,
You are right, private browsing can be the issue when viewing the table.
Glad that you found it out by yourself, good job.
As I understand you want for your table to be scrollable only on mobile, am I right?
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Actually I'm ok with it not being scrollable on mobile, given the ability to click the plus box and reveal the hidden columns. However, when you do click the box in the settings to make it scrollable, it decreases the table width when viewing on tablets and web browsers, where that it's no longer 100% of the container.
Hi Alan,
You are right, when you enable the Scrollable option the Limit table layout option ( Word Wrap and column Width also ) will be disabled because Scrollable and Limit table layout are overlapping and that is why only one option can be turned on at the same time.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I have just run across this problem also. (Table Not Loading On Mobile). I'm not sure if posting in someone else's thread is okay or is taboo, so apologies if this is not appropriate.
We have found the problem on iOS iPad and iPhone. Running a console trace (linking the iOS to a desktop) shows that there is a call to the js function: setItem(), and iOS does not support this operation when in "Private" mode.
see doc of iOS issue/limitation: https://developer.mozilla.org/en-US/docs/Web/API/Storage/setItem
Also, the link: http://stackoverflow.com/questions/21159301/quotaexceedederror-dom-exception-22-an-attempt-was-made-to-add-something-to-st
... discusses the problem and possible solutions. My trace DOES show the same web client console error that they discuss "QuotaExceededError: Dom exception 22".
(Yes we all love supporting a zillion different browsers - I sympathize with your team)
Optimally, us users would prefer it work perfectly. But short of that, degraded functionality (mostly working), or a warning "this doesn't work in Private mode" would be something.
Regards,
Corky.
Hi Corky,
We are aware of this issue with Private browsing mode and that is something that we will definitely look to upgrade.
But for now there are some restrictions with Private mode and we do not have time to find the best solution, for now, because the deadline for 2.0 version is coming soon.
Thank you for sharing the links with us and keep us updated.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Bogdan, have you made any progress with the in private issues? Or have other updates? It appears that many Safari users make a choice (50/50) when choosing in private or not browsing.
Hi robchur,
Unfortunately we still did not have time to start implementing this functionality because we are currently working on new addon and update of the plugin.
This will be our topic for the future updates.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables