Hi loganchierotti,
Thank you for your purchase.

Sorry for late response but we have some national holidays till Tuesday and we do not work during weekends.

Can you please please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

Also point me to the table ID so I can take a look.
I will close the other ticket and we will continue on this one.
Thank you.

Hi loganchierotti,

Can you please tell me did you try to change the Number format in wpdatatables Settings page. (Attachment)

Best regards.

Hi loganchierotti,

Can you please point me to the table ID so I can take a look.
Thank you.

Hi loganchierotti,

Now I see, strange.

Can you please check in your database does the column type for this two columns are set to float.
Thank you.

Hi loganchierotti,

About  floating columns;

What I mean by floating columns is that you go to your phpmyadmin, find that table and tell me which type is set for that column. ( In the attachment you can see what I mean)
Because I think that it is saved like varchar and not like float and that is why you can not see periods between your numbers.


The table is responsive as I can see. It is changing the size on a different devices.  Your issue is that you have a lot of columns in the table so my suggestion is to check the scrollable option.
Please note that when the scrollable option is check you can not check limit table layout and word wrap option.
Give it a try and tell me the result.
 

Hi loganchierotti,

Sorry it looks like something went wrong with the attachment.
Here it is now.

We do provide some customization services. Our price is 50$/hour so if you are interested please give us details so we can send you a quote for this service.

Best regards.

Hi loganchierotti,


It depends on quantity of the data ( number of columns, rows, etc) so that is why I asked you to provide me as much details as you can.
We recommend to communicate here because we got a lot of mails on a daily base so it is much more easier and quicker to respond here than communicating via e-mail.

Best regards. 

Hi loganchierotti,

Ok, I will look at this and I will let you know as soon as I get an answer.
Thank you.

Hi loganchierotti,

About customization:
First your Spreadsheet needs to be properly created, because as I can see you have some empty column in spreadsheet and all of the formatting needs to be removed.
If you want us to do that and fix the appearance in mobile view let us know so we can tell you the price of this customization.

Best regards.

Hi Logan,


Can you please tell me more details about the spreadsheet and what would you want with it after I properly create it so I can give you a price?

Thank you.

Hi Logan,

Sorry for late response, we are finishing the beta version so we are very busy at the moment and unfortunately none of our developers are free until 24th of May.

I will save your requirements and I will get back to you as soon as I can.

Sorry for any inconvenience and thank you for understanding.