As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
We receive many complaints that the tables does not always load when clicking on a product page.
We have front end editing on.
Kindly check if all settings are correct?
Hi Zinteldo,
Thank you for your purchase.
Can you please send me the link of some page where you have our table.
Because on the related link here I can not find our table.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan
Any product page can be tested eg http://www.freestock.co.za/galvanised/coil/
The table sometimes load and other times not.
Regards
See 2 screenshots take this morning 1 Minute apart.
Screenshot 1 - No table
Screenshot 2 - Table visible
This happen daily and frequently.
Any assistance much appreciated
Hi Zinteldo,
This issue that is happening sometimes is probably not related with wpDataTables then with your theme or some other plugin. When you open developer console on that page you'll see that you have JavaScript error on it:
Uncaught Error: Syntax error, unrecognized expression: [href=#]
This error started to showing after WordPress update 4.7 because some of the themes are not compatible with it. Please try to update your theme, and WordPress to newest version to see does this error disappear.
Thanks will update and check again