WordPress version 4.7.3 with Brasserie theme wpDataTables Version 1.7.2
I updated to version 1.7.2 and now when I save tables, it just spins the wait graphic and never saves, even if I wait for hours. Now I can't use them to enter data any longer.
FYI, I had skipped version 1.7.1 so I downgraded to it and the same thing happened. I ultimately downgraded to version 1.7.0 and got the save functionality back.
I deactivated/activated a couple of times for both v1.7.1 and v1.7.2. I went back to 1.7.0 and I'm working again. I can't afford to have this plug-in failing so I can only test during the night when the users aren't online. Any other suggestions for me to try?
Can you please update it to version 1.7.2 and tell us when we can login and try to fix this issue (When you don't have logged-in users). Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see it except us.
We are in Central European Time (UTC +1). What is your timezone?
My apologies if this is not the appropriate place to post... But I am experiencing the same issue as well with version 1.7.2. I hope this issue gets resolved. Thanks!
I just now upgraded to the new version posted to the Envato market yesterday and I still have the same problem. Please let me know if you've found anything or I'll need to downgrade back to 1.7.0 for the day.
Very weird issue. It is working for me. I have successfully saved table with ID 44 with a new MySQL query. Can you maybe try does it work with some other browser? Also can you try to clear the cache on the browser that you are currently using?
If this doesn't help can you provide me Teamviewer credentials so I can login from your computer and investigate an issue.
I tried in Firefox (I normally use Chrome) and it worked so at this point I'm guessing it's a problem on my system, though I will still have to figure it out since many of our users work with Chrome.
I really appreciate your help and I'm sorry I didn't try that out first! Please close the ticket as resolved. =)
WordPress version 4.7.3 with Brasserie theme
wpDataTables Version 1.7.2
I updated to version 1.7.2 and now when I save tables, it just spins the wait graphic and never saves, even if I wait for hours. Now I can't use them to enter data any longer.
FYI, I had skipped version 1.7.1 so I downgraded to it and the same thing happened. I ultimately downgraded to version 1.7.0 and got the save functionality back.
Hi JohnFSklavounos,
Thank you for your purchase.
Can you please try to deactivate/activate the plugin and see if it will work after that.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Bogdan,
I deactivated/activated a couple of times for both v1.7.1 and v1.7.2. I went back to 1.7.0 and I'm working again. I can't afford to have this plug-in failing so I can only test during the night when the users aren't online. Any other suggestions for me to try?
Thanks!
John
Hi John,
Can you please update it to version 1.7.2 and tell us when we can login and try to fix this issue (When you don't have logged-in users). Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see it except us.
We are in Central European Time (UTC +1). What is your timezone?
My apologies if this is not the appropriate place to post... But I am experiencing the same issue as well with version 1.7.2. I hope this issue gets resolved. Thanks!
Hi Milos,
I just now upgraded to the new version posted to the Envato market yesterday and I still have the same problem. Please let me know if you've found anything or I'll need to downgrade back to 1.7.0 for the day.
Thanks,
John
Hi John,
Can you login now to take a look at the issue? Thanks.
Hi John,
I get this message when I try to login to your website Your account has been disabled.
@jpgonzalez-rufio Feel free to open the ticket and we'll help you to resolve the issue.
Hi Milos,
I'm not sure why that happened, I deactivated and reactivated your account. Please try again.
Thanks,
John
Hi John,
Very weird issue. It is working for me. I have successfully saved table with ID 44 with a new MySQL query. Can you maybe try does it work with some other browser? Also can you try to clear the cache on the browser that you are currently using?
If this doesn't help can you provide me Teamviewer credentials so I can login from your computer and investigate an issue.
Hi Milos,
I tried in Firefox (I normally use Chrome) and it worked so at this point I'm guessing it's a problem on my system, though I will still have to figure it out since many of our users work with Chrome.
I really appreciate your help and I'm sorry I didn't try that out first! Please close the ticket as resolved. =)
All my best,
John
Hi John,
You are welcome
We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!