We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1080303
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Comments

  •  2
    Letino started the conversation

    Hi,

    I've followed your tutorials but am still unable to show any of the 'print', 'excel' etc buttons, neither can I show the 'add', 'edit' ones.

    Many Thanks

    Derry

  •  2
    Letino replied

    just to add it all looks fine in the preview

    sorry

  • [deleted] replied

    Hi Letino,
    Thank you for the purchase.

    Did you check Table Tools option on table settings page? Can you send me the link of your table because  www.sescgolfsociety/table this link is not working.

  •  2
    Letino replied

    Hi Milos,

    All boxes are checked for the Table tools.

    Try this link;

    http://www.sescgolfsociety.co.uk/table/

  • [deleted] replied

    Hi Letino,

    There are some visual issues with your tables. 

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see it except us.


  •  2
    Letino replied

    Hi Milos'

    After some digging around I've managed to solve the problem, The styles were being forced by a plugin called TablePress, once I disabled it your plugin worked fine.

    Thanks for your time

    Derry

  • [deleted] replied

    Hi Letino,

    You are welcome. Yes these two plugins are in conflict so just one of them can work at the same time. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!