We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Support,
I just purchased this plugin and I think I will love it.
I am trying to create a LOST AND FOUND page for my website
I am using Contact Forms 7 to capture the form data from end user
I have a plugin that will put it into a database
However, I just seem to be having a hard time with saving anything on the main wpDataTables screen.
I have waited over 5 minutes.
If I go into settings and make a simple change, I get a Success Save message right away.
But if I am in the wpDataTables screen and I make a simple change to the TITLE, I wait and wait and wait. I have no idea if the change is going to go through
I am running WP 4.7.2 and I purchased the full version of Plugin
I somehow got a table to save. I used the builder page to create it. I never got a message though that it was created. I just clicked out after awhile and back in , and it was there
When I view that table in my Wordpress Page, it looks great. So I think I love this thing. Just that its not working properly for me with saving/creating the table
So, it looks like I can create the table pretty quickly. When I go through the constructor and use a SQL table already. Table looks great. So after I construct it, it takes me into that EDIT page where I can change up all those variables. That I where I get stuck
When I go to the backend (phpMyAdmin) and make the updates where I change those flags from 1 to 0 (True to False) , I can save on the backend no problem
When I view the table in a page, it looks great.
I tried t construct manually and get the same results. When I get to that edit page.
Hi CGoal12,
Thank you for the purchase.
Thank you for your kind words. We are very pleased that you like our plugin.
I didn't understand you clearly. Did you resolved your issues or you still have some of them? If you still have any issues please describe me in more details so I could help you to resolve them. Thanks!
Yes. Still having issue
The issue is on the page where I can edit my table. Where all the variable you can set. I have attached a document in my original post.
Sorry for confusion.
What I was trying to say is that the table does create initially. But I can not edit it once created.
I never get a Success Message when I edit any fields and try to save after the table has been created through the constructor
I created an Admin login to my WP site. Is there a way to send you Username and Password securely.
The site is brand new and not really public yet. I wouldn't care if you deleted the wpDataTable and reinstalled or did whatever
I really like the product. Seems to do exactly what I want, but one the table is created, I can not edit it. ive been trying to customize it on the backend with phMyAdmin database. But to achieve my goal, i cant get this to work.
This seems to be working as designed now.
I reinstalled the plugin. I also sent you an email with login information. Not sure if you did anything
Anyways
Great plug in. Thanks. You can close this case
Hi CGoal12,
I am glad that it's working now. I didn't do anything. Id you have any other question don't hesitate to open a ticket.
We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!