We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1072241
Conditional formatting combined with non-default table colours 2
Closed

Comments

  •  4
    weihs5 started the conversation
    February 22, 2017 at 10:36pm

    I am having the same issue as this ticket: https://tmsplugins.ticksy.com/ticket/990599/

    However, updating the javascript file did not work for me.  Has there been a change that prevents this fix? 

    Thank you.

  •   weihs5 replied privately
  • [deleted] replied
    February 23, 2017 at 2:32pm

    Hi weihs5,

    Did you change wpdatatables.js or wpdatatables.min.js file? Do you have checked Use minified wpDataTables Javascript on wpDataTables settings page?

  •  4
    weihs5 replied
    February 23, 2017 at 8:39pm

    I've changed the javascript file and then minified it and I've tried with the box checked and unchecked and nothing yet.  I will do more troubleshooting today.

  •  4
    weihs5 replied
    February 24, 2017 at 2:23am

    I've found a #ffffff !important css tag on my odd and even rows and if I remove that it works.  I am going to try to find it.

  •  4
    weihs5 replied
    February 24, 2017 at 2:27am

    Fixed my problem!  What I found out was that the color picker in the settings was adding an !important tag when it changed the color of the row.  What I did was cleared those selections and manually added the following in the custom css area.  Note it is the same css from what the color pickers would have implemented except I removed the !important tag.  This fixes my problem and now conditional formatting works.

    .wpDataTablesWrapper table.wpDataTable tr.odd td {
    background-color: #ffffff;
    }

    .wpDataTablesWrapper table.wpDataTable tr.even td {
    background-color: #ffffff;
    }


  • [deleted] replied
    February 24, 2017 at 4:50pm

    Hi weihs5,

    I am glad that you have resolved your issue